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Questions, answered

Booking & policies

How do I book?
Online through Square — it takes under a minute and you'll get instant confirmation. Skin9 Studio is appointment-only, so all bookings are made in advance.
Do you require a deposit?
Yes — a $30 deposit secures your booking and is paid through Square when you book. It's applied to your treatment total.
What if I need to cancel or reschedule?
We ask for 48 hours' notice. With 48 hours or more there's no charge — we'll simply find you another time.
What happens if I miss my appointment?
A no-show is charged the full service fee. Cancellations inside 48 hours are charged 50%.
Are taxes included in the price?
Prices are subject to HST.

Treatments

How is your menu different from a typical facial studio?
Most studios work on the face alone. Skin9 Studio also offers microchanneling for both face and body, hair restoration, advanced peels and body treatments — advanced, device-led treatments you won't usually find at a facial studio.
How much does a facial cost?
Pricing is listed on our Services page.
Is there downtime after treatment?
This differs by treatment. Answers pending Sarah's input.
Can I have a treatment if I'm pregnant?
Pending — Sarah should state which treatments are suitable. This is a safety question and deserves a specific answer.

Still have a question?

We're happy to help before you book.

Get in touch
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2828 Kingsway Drive, Unit 3, Oakville
647-642-0046  ·  sarah@skin9studio.ca
@Skin9Studio